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Surrey libraries information service

Surrey Libraries' information service is available by email, phone, text or online chat. If you're looking for information, whatever the subject, just get in touch with us.

The information service is open Monday to Friday 9am–5pm.

Contact us

  • using our enquiry form
  • email:
  • phone: 01483 543599
  • SMS: 07968 832414
  • write to us at Digital Services, c/o Guildford Library, 77 North Street, Guildford, Surrey GU1 4AL

Family history

For an enquiry about local or family history please use our family history form.

Business information

We are no longer able to provide mailing lists but we are still able to help with your business information enquiries.


Enquire is a free, live-chat question and answer service available 24 hours a day. It works like instant messaging or chat room technology, letting you ask a question which will be answered by trained library staff.

Library services throughout England take it in turns to deliver the service Monday to Saturday, 9am-5pm, with libraries in the United States answering your questions at other times.

Ask a question via Enquire and get a response straight away from the real-time 24 hour service.