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Contact us or report a problem on a Right of Way

Coronavirus: update 1 April 2020

Powers have not yet been given in England to close Public Rights of Way. Please follow government guidelines for daily exercise, social distancing and unnecessary travel and respect homes and farm buildings when walking nearby.

The Countryside Access Team are currently homeworking and have limited access to resources. Due to this, and current restrictions on unnecessary travel, we are currently only able to deal with Priority 1 level issues. For further details see Public Rights of Way Maintenance and Enforcement Priority Statement May 2018 (pdf).

Report a right of way problem or general enquiry

If you would like to report fly-tipping or an abandoned vehicle on a public right of way or other public land, please report this to your district or borough council.

To report a specific problem on a public right of way or to make a general enquiry, please use our online form.

Report a problem or make an enquiry

Please note: the information you submit will be used by Surrey County Council and partners, which include parish councils and local volunteers, to investigate and resolve the reported problem.

We prioritise all reports carefully and deal with immediate and significant safety issues first. At the present time, due to high numbers of reports, we are only able to deal with priority 1 and 2 issues. Priority 3, 4 and 5 issues will still be recorded and if resources allow, staff or volunteers will investigate. Please see our Maintenance and Enforcement Priority Statement below which sets out our priorities 1-5.

Emergencies

If you have an issue requiring immediate action on a public right of way contact either:

  1. Surrey County Council during normal office hours on 0300 200 1003. Our Contact Centre will contact relevant staff immediately. If this is not possible or appropriate they will contact the Police.
  2. If the issue is out of normal office hours or a Police matter, please report the issue to Surrey Police:
    • for emergencies such a serious crime or accident always dial 999.
    • by phone on 101 or 01483 571212.
    • for non-urgent minor crimes/incidents you can report online to Surrey Police.

Contact us by telephone

Contact us via our contact centre.

Contact us by post

Surrey County Council
Countryside Access Team
Whitebeam Lodge
Merrow Depot
Merrow Lane
Guildford
Surrey
GU4 7BQ

Files available to download

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