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How the online DBS Service works

Coronavirus update

Subject to the ongoing situation, it's essential that we continue recruiting safely. Therefore, interviews and communication will be virtual wherever possible and this will be communicated to you directly by the hiring manager.

Please also expect that advert closing dates and interview dates may change as required. We still continue to welcome applications for our current roles and wish you the best of luck with your application.

We would welcome applications especially for our most critical roles to ensure we're supporting our residents

There are four straight-forward steps involved in the online DBS system:

Face-to-face ID check

The hiring manager or person managing the DBS check accesses the online DBS system and starts an application. They confirm which ID documents have been supplied by the applicant and they complete details of these via the easy to follow online form.

Once this section is filled in, the applicant is given the option to complete the online form there and then, or later, at their own convenience. Login information is provided to the applicant by an automated email or letter.

Applicant details

The applicant logs into the online DBS system and completes the application form fields online. As part of the submission process, applicants are required to legally declare the accuracy of their information and give permission for it to be submitted to the DBS. This is the equivalent to their hard copy signature and is done via the online form.

Transfer to CRB

Once the form has been completed we will verify and countersign the DBS application form for you. This is submitted to the DBS electronically via a secure method.


The hiring manager, or person managing the application, can log into the online DBS system to track the progress and view the final result. The applicant receives a hard copy of the disclosure certificate by post.