Skip to main content

Insight, Analytics and Intelligence recruitment

Coronavirus update

Subject to the ongoing situation, it's essential that we continue recruiting safely. Therefore, interviews and communication will be virtual wherever possible and this will be communicated to you directly by the hiring manager.

Please also expect that advert closing dates and interview dates may change as required. We still continue to welcome applications for our current roles and wish you the best of luck with your application.

We would welcome applications especially for our most critical roles to ensure we're supporting our residents

Nicola Kivlington: "We're in the midst of a data revolution."

Are you curious, analytical and passionate about turning data into insight? Can you build a compelling case for change based on research or evidence? Are you able to inspire others? If so then we want to hear from you!

We have recently established two new teams and we're looking for exceptional, forward-thinking candidates to help us become a cutting-edge insight driven organisation. We see this as integral to supporting significant transformation across the council – and with partners - while reducing costs, increasing efficiency and ensuring services meet the needs of residents and service users.

At Surrey, our vision is to help create better lives, a better place and a county where no-one is left behind.

To deliver the vision we are committed to changing and radically improving the council's culture, approach and performance, putting residents' current and future needs first.

And we're committed to working in partnership with others who share the same aspirations as us, which is why one of the roles is shared role with Surrey Heartlands, supporting the Surrey Office of Data Analytics.

If this has piqued your interest, then the roles in our Insight, Analytics and Intelligence service could be for you.

Nicola Kilvington, Director of Insight, Analytics and Intelligence

Ready for a new challenge?

"It's a great time to join us; with a new Community Vision for Surrey and our ambitious Organisation Strategy, we've made huge strides over the past year, stabilising our finances and developing a transformation programme that will fundamentally change the way we work, for the benefit of Surrey residents.

We're in the midst of a data revolution. We sit in the middle of a web of information, and there are huge benefits of using data more intelligently, sharing it more widely and being more open with our insight. Our ambition is to have a leading edge data analytics and insight capability that drives intelligent decision making, demand management and behaviour change to improve outcomes for people in Surrey.

Achieving this means we will:

Enhance our understanding of the people that live and work in Surrey, putting them at the heart of all decisions

Have the right information to make intelligent choices about the design of services and the best use of resources

Use insights, digital technology and analytics to prepare for the future by helping us, in collaboration with partners, plan, predict and prevent.

We have created two new teams at the heart of the council – the Analytics and Insight team and the Business Intelligence team. The roles in these teams are an opportunity to play a key part in this change, supporting wholesale organisational transformation, developing the council in to one that is recognised as outstanding, and a truly great place to work.

We're looking for fresh ideas and inspiration. Technical skills are vital, but equally important are the behaviours we need to achieve our vision – working collaboratively across the council, and externally with partners and stakeholders. Our commitment drive an ambitious programme of work to turn data into actionable insight for the benefit of Surrey residents. If you're up for the challenge, we want to hear from you!"

The opportunities

We have a number of roles across two newly established teams:

Analytics and Insight team

The Analytics and Insight team's mission is to work in partnership with others to turn data into actionable insight that will have a positive impact on residents' lives. We 'talk data' but in a way that gets others on board and positively influences service design and decision-making. We champion the resident voice and carry out research and applied analytical techniques to contribute to the ambitions set out in the Organisation Strategy and the Community Vision for Surrey in 2030.

Behavioural Insight Lead (£51,979 - £58,788 per annum)

You'll develop, champion and embed a behavioural insight focused approach to service (re)design within the council, supporting wider systems level change and promoting positive customer choices. You'll plan and manage behavioural insights activities (including research and randomised control trials) to help seed, accelerate and embed change whilst ensuring the organisation is brought along the journey. You'll love blazing a trail, raising peoples' awareness and transferring your skills – this is a brand new role at the council dedicated to behavioural insights – and you'll be keen to apply your expertise in research, behavioural science and evaluation to improve the lives of people in Surrey.

Apply for Behavioural Insight Lead

Resident Insight Analyst (£34,688 - £38,476 per annum)

You'll implement a range of research, consultation, engagement and participation activities that place the resident (and their voice) at the centre of everything we do. As well as analysing resident insights to inform policy development and service redesign, you'll also manage the council's online consultation hub, Surrey Says. You're organised, analytical and feel passionate about a co-creation approach involving residents.

Apply for Resident Insight Analyst

Co-ordinating Analyst - Surrey Office of Data Analytics (SODA) (12 months fixed term contract £39,438-£43,744 per annum)

The Surrey Office of Data Analytics (SODA) is a virtual partnership of organisations – predominantly across health and social care at the moment though we have plans to expand - working collaboratively to develop data-led insight to strengthen the approach to predictive and preventative solutions so that interventions can be made as early as possible, supporting the ambitions set out in Surrey's Health and Wellbeing Strategy. As the first person solely focused on SODA business you will lead on coordinating the intelligence and information needs of the partnership, working across the system to provide information, analysis, interpretation and insight to support SODA's aims. A critical thinker with strong analytical skills, you'll also be comfortable working across organisational boundaries, balancing competing priorities, in the pursuit of improving outcomes for Surrey residents and service users.

Apply for Co-ordinating Analyst – Surrey Office of Data Analytics

Business Intelligence team

The Business Intelligence team's mission is to work in partnership with others to transform the way information, analysis and insight is provided to the council to enable more effective decision-making, helping to achieve the ambitions set out in the Organisation Strategy and the Community Vision for Surrey in 2030. Performance data is a vital part of running a high performing organisation and we strive for excellence in performance management and champion open data.

Strategic Lead – Business Intelligence (£44,838 - £50,711 per annum)

You will manage a range of business intelligence activities – including performance reporting, benchmarking, dashboard development and analysis – championing innovative approaches to further a high performance and quality driven culture. You're organised and analytical, with the ability to spot opportunities and challenge the status quo.

Apply for Strategic Lead - Business Intelligence

Business Intelligence Analyst (£34,688 - £38,476 per annum)

You will work with teams across the council to collect and analyse data and intelligence, identifying trends to inform improvements. You'll manage the development and presentation of performance reports, benchmarking activities and the Surrey-I website, and enjoy presenting data in a visually engaging way.

Apply for Business Intelligence and Data Analyst