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Insight, Analytics and Intelligence recruitment

Nicola Kivlington: "We're in the midst of a data revolution."

Are you curious, analytical and passionate about turning data into insight? Can you build a compelling case for change based on research or evidence? Are you able to inspire others? If so then we want to hear from you!

We are establishing two new teams and we're looking for exceptional, forward-thinking candidates to help us become a cutting-edge data driven organisation. We see this as integral to supporting significant transformation across the council – and with partners - while reducing costs, increasing efficiency and ensuring services meet the needs of residents and service users.

At Surrey, our vision is to help create better lives, a better place and a county where no-one is left behind.

To deliver the vision we are committed to changing and radically improving the council's culture, approach and performance, putting residents' current and future needs first.

If this has piqued your interest, then the roles in our Insight, Analytics and Intelligence service could be for you.

Nicola Kilvington, Director of Insight, Analytics and Intelligence

Ready for a new challenge?

"It's a great time to join us; with a new Community Vision for Surrey and our ambitious Organisation Strategy, we've made huge strides over the past year, stabilising our finances and developing a transformation programme that will fundamentally change the way we work, for the benefit of Surrey residents.

We're in the midst of a data revolution. We sit in the middle of a web of information, and there are huge benefits of using data more intelligently, sharing it more widely and being more open with our insight. Our ambition is to have a leading edge data analytics and insight capability that drives intelligent decision making, demand management and behaviour change to improve outcomes for people in Surrey.

Achieving this means we will:

  • Enhance our understanding of the people that live and work in Surrey, putting them at the heart of all decisions
  • Have the right information to make intelligent choices about the design of services and the best use of resources
  • Use insights, digital technology and analytics to prepare for the future by helping us, in collaboration with partners, plan, predict and prevent.

We have created two new teams at the heart of the council – the Analytics and Insight team and the Business Intelligence team. The roles in these teams are an opportunity to play a key part in this change, supporting wholesale organisational transformation, developing the council in to one that is recognised as outstanding, and a truly great place to work.

We're looking for fresh ideas and inspiration. Technical skills are vital, but equally important are the behaviours we need to achieve our vision – working collaboratively across the council, and externally with partners and stakeholders. Our commitment drive an ambitious programme of work to turn data into actionable insight for the benefit of Surrey residents. If you're up for the challenge, we want to hear from you!"

The opportunities

We have a number of roles across two newly established teams:

Analytics and Insight team

The Analytics and Insight team's mission is to work in partnership with others to turn data into actionable insight that will have a positive impact on residents' lives. We 'talk data' but in a way that gets others on board and positively influences service design and decision-making. We champion the resident voice and carry out research and applied analytical techniques to contribute to the ambitions set out in the Organisation Strategy and the Community Vision for Surrey in 2030.

Head of Analytics and Insight (£69,855 - £79,006 per annum)

You will lead and inspire the team – and others across the council and wider public service system in Surrey - in developing an innovative programme of data analytics that turns data into actionable insights to better understand the needs of Surrey, inform decision making and prepare for the future. You're inquisitive, adept at explaining technical matters with clarity in a way people understand and have a passion for finding new and interesting ways of presenting data stories back to stakeholders.

Apply for Head of Analytics and Insight

Data Scientist (two roles) (£39,438 - £43,744 per annum)

You'll help us turn raw data into insights and recommendations that will shape real change for Surrey residents. You'll create and lead data science projects, engaging stakeholders and helping influence service design and decision making to bring about positive outcomes. You'll have a good grasp of statistics, be adept at interpreting data from a variety of sources and know your ETL from your NLP. And you'll be comfortable dealing with complexity and ambiguity and relish working with others to achieve impact through insights work.

Apply for Data Scientist

Behavioural Insight Lead (£51,979 - £58,788 per annum)

You'll develop, champion and embed a behavioural insight focused approach to service (re)design within the council, supporting wider systems level change and promoting positive customer choices. You'll plan and manage behavioural insights activities (including research and randomised control trials) to help seed, accelerate and embed change whilst ensuring the organisation is brought along the journey. You'll love blazing a trail, raising peoples' awareness and transferring your skills – this is a brand new role at the council dedicated to behavioural insights – and you'll be keen to apply your expertise in research, behavioural science and evaluation to improve the lives of people in Surrey.

Apply for Behavioural Insight Lead

Resident Insight Analyst (£34,688 - £38,476 per annum)

You'll implement a range of research, consultation, engagement and participation activities that place the resident (and their voice) at the centre of everything we do. As well as analysing resident insights to inform policy development and service redesign, you'll also manage the council's online consultation hub, Surrey Says. You're organised, analytical and feel passionate about a co-creation approach involving residents.

Apply for Resident Insight Analyst

Research and Evaluation Officer (£34,688 - £38,476 per annum)

You'll provide a range of research, evaluation and analytical activities that will help shape, inform and influence service design, delivery and focus. You're passionate about embedding a culture of evidence-led practice and evaluation of impact and work with others to drive this across the council. You're analytical, experienced in a range of evaluative methodologies and enjoy working flexibly across a number of projects at once.

Apply for Research and Evaluation Officer

Business Intelligence team

The Business Intelligence team's mission is to work in partnership with others to transform the way information, analysis and insight is provided to the council to enable more effective decision-making, helping to achieve the ambitions set out in the Organisation Strategy and the Community Vision for Surrey in 2030. Performance data is a vital part of running a high performing organisation and we strive for excellence in performance management and champion open data.

Head of Business Intelligence (£60,258 - £68,151 per annum)

You will lead and inspire the team – and others across the council - in developing innovative corporate performance and business intelligence activity, ensuring high quality, comprehensive and accurate data is accessible to decision makers. A curious and analytical mind, you will enjoy telling compelling data-driven stories, presenting information and analysis, engaging and influencing a range of stakeholders.

Apply for Head of Business Intelligence

Strategic Lead – Business Intelligence (£44,838 - £50,711 per annum)

You will manage a range of business intelligence activities – including performance reporting, benchmarking, dashboard development and analysis – championing innovative approaches to further a high performance and quality driven culture. You're organised and analytical, with the ability to spot opportunities and challenge the status quo.

Apply for Strategic Lead - Business Intelligence

Business Intelligence and Data Analyst (£34,688 - £38,476 per annum)

You will work with teams across the council to collect and analyse data and intelligence, identifying trends to inform improvements. You'll manage the development and presentation of performance reports, benchmarking activities and the Surrey-I website, and enjoy presenting data in a visually engaging way.

Apply for Business Intelligence and Data Analyst