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Customers and communities

Coronavirus update

Subject to the ongoing situation, it's essential that we continue recruiting safely. Therefore, interviews and communication will be virtual wherever possible and this will be communicated to you directly by the hiring manager.

Please also expect that advert closing dates and interview dates may change as required. We still continue to welcome applications for our current roles and wish you the best of luck with your application.

We would welcome applications especially for our most critical roles to ensure we're supporting our residents

Surrey County Council's Customers and Communities directorate includes all 53 of Surrey's libraries, performing arts services and our heritage department.

Surrey Arts

Developing and co-ordinating a wide range of performance and visual arts opportunities for young people and adults, Surrey Arts offers instrument and voice tuition and supports musical, dance and drama groups throughout the county.


Our libraries offer much more than being somewhere to borrow books and films. They also provide a range of other services, including rhyme and story times for the little ones, homework resources and electronic books, magazines and reference materials, as well as hosting a variety of social and educational events.

Surrey Heritage

Surrey Heritage brings together Surrey County Council's expertise in caring for and promoting our county's rich past, all in one service. As well as encouraging visitors to our museums, Surrey Heritage is a valuable source of information and advice for residents on a wide variety of historical and archaeological subjects – from historic buildings and documents to monuments, artefacts and ancestry.

Customer Services

Our award winning Contact Centre is based in Kingston and acts as the front door for the majority of council services, including libraries, registrations, highways, education and adult social care. It provides an essential service for all Surrey residents who need to contact the council for information and advice.

So, as you'll see, Surrey County Council provides a wide variety of community focussed services – creating a variety of interesting and rewarding roles with many benefits. You can meet some of our people to find out why they enjoy working with us.

Take a look at our current customer and communities job opportunities.