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Community Protection Transport & Environment - our Services, teams and offices

Highways & Transport Service

Our Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, this includes 3,000 miles of road network, 1800 bridges and 3,262 miles of footway. They are also responsible for flood risk management.

The Service consists of three groups:

  • Local Highways Services Group
  • Network & Asset Management Group
  • Strategic Transport Group

Local Highways Services Group

The Local Highways Services Group provides a front line service managing over 80,000 customer enquiries a year. In addition, the group is responsible for being the lead highway experts at Local/Joint Committees including driving forward local priorities and ambitions. The Group works closely with other teams across the service and partners to deliver both highway improvement and maintenance schemes including but not limited to:

  • Countrywide parking reviews
  • Engineering
  • Providing search information for conveyancing
  • Management of highway boundary records
  • Project management of major schemes

Their main offices are based in Merrow Complex, Guildford.

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Network & Asset Management Group

Our Network and Asset Management Group set and deliver asset management and flood risk strategies, such as flood defence systems. They manage Surrey's highway network, set local policy and provide a consultancy function and manage the delivery of fibre-based broadbank infrastructure. They also work alongside a range of partner organisations to lead on statutory duties, including network, safety and flood management. In addition, the group:

  • Works jointly with a range of partners to implement outcome based asset management in Surrey
  • Identify and deliver capital maintenance improvements
  • Lead on several statutory duties
  • Collect, analyse and share asset condition , inventory and programme data for a range of assets covering the 4800k m highway network in Surrey.
  • Acts as the technical Lead Local Flood Authority by managing requirements set out in the Flood and Water

Their main offices are based in Merrow Complex, Guildford.

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Strategic Transport Group

With over 29 million passenger journeys made in Surrey every year, the Strategic Transport Group is responsible for working with partners to provide high quality passenger transport services and deliver road safety improvements where needed. These include:

  1. Local buses
  2. Concessionary travel schemes
  3. Community and voluntary transport
  4. Special educational needs and disabilities' school transport
  5. Mainstream school transport
  6. Adult social care transport
  7. Road safety engineering and enforcementThese services are essential in helping the Council achieve its goals of wellbeing, economic prosperity and resident experience. Their main offices are based in County Hall, Kingston-upon-Thames, and Fairmount House, Leatherhead.

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