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Surrey Children's Single Point of Access Team

Coronavirus update

Subject to the ongoing situation, it's essential that we continue recruiting safely. Therefore, interviews and communication will be virtual wherever possible and this will be communicated to you directly by the hiring manager.

Please also expect that advert closing dates and interview dates may change as required. We still continue to welcome applications for our current roles and wish you the best of luck with your application.

We would welcome applications especially for our most critical roles to ensure we're supporting our residents

The Surrey Children's Single Point of Access (C-SPA) is the gateway to support, information and advice for residents, families and those who work with Surrey Children. The C-SPA is the front door to children's services and it also provides guidance to people who work with children in Surrey about where and how to find the appropriate support for families. Surrey Children's Services are committed to children and their families receiving the right help at the right time and staff within the C-SPA enable the council to fulfil this commitment.

The C-SPA was launched in 2019 and has been recognised by Ofsted for the improvements it has brought to children and families who are in need of support. The new C-SPA is ensuring families have access to preventative and early help services at the earliest possible moment in a child's life.

Staff within the C-SPA triage requests for support so that children, young people and families get help when it's needed. The C-SPA brings together professionals from across Children's Services, and from different agencies, to provide direct information, advice and guidance about where and how to find the appropriate support for families. The team is trained in motivational interviewing so that they can begin that positive relationship between service user, partner and Surrey County Council from the outset.

The success of our new model is based on having strong relationships with families and we have to start this relationship in an open and transparent way. We are inviting professionals from a range of disciplines to join our C-SPA team and help us provide Surrey's children and families with the outstanding services that they deserve Your aim and role will be to offer families and people working with children in Surrey the advice and guidance they need to access the right help at the right time.

We are inviting professionals from a range of disciplines to join our C-SPA team and help us provide Surrey's children and families with the outstanding services that they deserve Your aim and role will be to offer families and people working with children in Surrey the advice and guidance they need to access the right help at the right time.


Address

Guildford Borough Council Offices
Millmead House
Millmead
Guildford
GU2 4BB


About us

The Children's Single Point of Access (C-SPA) consists of:

  • The Children's Request for Support Team, who perform initial triage on all contacts from members of the public and professionals.
  • The Early Help Hub, which acts as the main conduit for support for families.
  • The Multi-Agency Partnership staffed by qualified social workers, education advisors, police and 0-19 public health nurses.
  • The schools and settings consultation line.

Our office is shared with Guildford Borough Council in Millmead House, a recently refurbished contemporary office with excellent facilities for staff.

Millmead House is close to Guildford station, with excellent train links to London and the south of England. Rural Waverley is nearby, as are the Surrey Hills, designated as an area of outstanding natural beauty.

Dr Lisa Bursill - Assistant Director Early Help and Hubs

"We have a great team of dedicated staff in Guildford who have been transforming our services to better support children and families in Surrey. Our new Children's Single Point of Access (C-SPA) is the front door to all early help and children's social care services. We're really proud that Ofsted has recently recognised the improvements we've made and the benefits this is bringing for Surrey's children.

Our Single Point of Access allows us to make timely, informed, evidence-based decisions to ensure a child's safety. We have a multi-agency team, who work closely with a wide range of teams and partner agencies to offer different levels of support depending on the needs of the child, young person and their family. Ultimately our aim is to ensure that children and their families are helped to become resilient so that they can manage future life challenges independently.

If you want to make a real difference to children's lives, come and join our team".


Anne Milton MP visit's the Surrey Children's Single Point of Access Team

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