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Sophie Thornton - Recruitment Team Apprentice

Coronavirus update

Subject to the ongoing situation, it's essential that we continue recruiting safely. Therefore, interviews and communication will be virtual wherever possible and this will be communicated to you directly by the hiring manager.

Please also expect that advert closing dates and interview dates may change as required. We still continue to welcome applications for our current roles and wish you the best of luck with your application.

We would welcome applications especially for our most critical roles to ensure we're supporting our residents

Tell us about your qualification?

I have just finished my apprenticeship which was in ILM Level three in team leadership here at Surrey County Council. When I first started here I started in a Hub Team Leader role within the Recruitment team. I was given the opportunity to develop my leadership skills, which I thought was really important because I was new to the management world and I wanted to understand how I could be the best manager I could be.

What did you learn from your apprenticeship?

I found the structure of the programme really beneficial. They first got me to consider and reflect on myself as a manager. How best I communicated with the team, how I learnt as a manager and how I basically did my day to day job.

From that I was then able to understand how my team operated, how they would be best motivated and how I could understand their individual needs as well. So not only was I developing myself, but I was able to develop them further. From that I could then takeaway different tools, techniques and methods to use on a day to day basis and really help the team.

How has your apprenticeship helped you?

Overall my apprenticeship has given me a really, really good understanding of not only how to manage a team, but also how to lead a team, how to motivate them and how to lead them through times of change and new ways of working.

I have also managed to progress in my career, which I feel has really assisted me and I have now become a Recruitment Operations Manager and I am looking forward to continuing learning.

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