Everyday Essentials E-Voucher scheme is now closed
The Everyday Essentials E-Voucher was a one-off scheme offering Surrey residents help with everyday living costs. It was funded via the Government Household Support Fund which is no longer available to councils. This scheme is now closed to new applications and existing applications are being processed. Applicants will be contacted with a decision, or if any further information or documents are required.
If you are in need of financial assistance or guidance, please visit our Welfare Hub for further information and support.
How soon will I receive my Everyday Essential E-voucher?
If your application is successful and you are eligible for an Everyday Essentials E-voucher you will be sent your E-voucher by email within four weeks.
You will be called from this number 0300 200 1032. Please save this number in your phone as “Essentials E-voucher” to avoid our calls being ignored. This number is used for outgoing calls only.
Need further help about your Everyday Essentials E-voucher?
When you receive your Everyday Essentials E-voucher you will have access to lots of helpful support guides that can help you with things such as how to claim your E-voucher, how to log in and view your voucher and checking the balance on your E-voucher.
If these guides do not answer your question, you can reach the team at everydayessentials@surreycc.gov.uk
How do I redeem my E-voucher in my chosen supermarket?
Depending on your choice of supermarket, you can either redeem your E-voucher online, via your phone in store or by printing off your E- voucher and using in store.
You do not have to redeem your E-voucher all in one go. You have at least one year to redeem your E-voucher. Exact expiry times for each retailer can be found on the E-voucher portal which you will have access to once you have received your E-voucher.