The Planning Division within Surrey County Council's Planning Development Group deals with planning matters regarding the extraction of minerals (sand, gravel, clay, chalk, oil and gas), the disposal, storage and processing of waste and the raising of land levels through the deposit of waste materials.
Our enforcement team consists of four officers, who monitor the progress of development permitted by the County Council and seek to control unauthorised mineral and waste related development.
- Planning Enforcement Protocol
- Enquiries/complaints regarding sites with planning permission issued by Surrey County Council
- Who to contact
- Fly tipping
Planning Enforcement Protocol
The Planning Enforcement Protocol provides guidance on the factors that the County Council will take into account when deciding whether to take enforcement action in relation to a breach of planning control.
Each individual case will be considered on its own merits against not only the protocol but also the relevant Development Plan and Government guidance before any decision is taken. The Protocol is available to download below.
Enquiries/complaints regarding sites with planning permission issued by Surrey County Council
Breaches of planning control should be reported as soon as possible to the enforcement staff. This will allow us to investigate and remedy the problem without delay. Your complaints concerning permitted sites and unauthorised activity will be investigated and you will receive a response explaining what, if any action has or will be taken. Enforcement action may be taken where expedient to remedy a breach of planning control. These FAQs on monitoring and enforcing should help explain how we decide what to do when we receive an enquiry or complaint about minerals or waste development.
In order to deal with your concerns as effectively as possible, please provide us with the following information:
a) your name and contact details, telephone, email or postal address.
b) the name or location of the site and the operating company, if possible.
c) a description of the nature of the complaint/enquiry.
d) the date and time of your communication.
- Anonymous complaints will be investigated but will not be treated as priority.
- Complainants will be treated confidentially as far as practicable.
- Personal information including names, addresses and contact details, supplied to us through the online Planning Enforcement Enquiry/Complaint Report function, email, letter or verbally on the telephone, will be retained on our files, electronic and paper, exclusively for the use of Planning and Enforcement staff. The information will then be retained indefinitely as part of the history of the site about which the enforcement enquiry/complaint has been made. Planning Enforcement is undertaken in line with the County Council's Enforcement Protocol and is undertaken on the lawful basis of public task (in accordance with the Town and Country Planning Act 1990, as amended, related orders and regulations).
Who to contact
- Ian Gray, Team Leader Planning Enforcement
- Paul Warner, Senior Planning Enforcement Officer
- James Nolan, Monitoring Officer
- Karen Jackson, Monitoring Officer
Telephone: 03456 009 009
Fax: 020 8541 9399
Or you can use the Planning Enforcement Enquiry/Complaint Report
Or write to us at:
Enforcement and Monitoring Team
Planning and Development Control
Planning and Development Group
Surrey County Council
Kingston upon Thames
Fly tipping: unauthorised or illegal tipping is not dealt with by planning enforcement officers. To find out who to contact see our Fly tipping page.
Files available to download
- Enforcement Protocol 2015 (504.7 KB)
This document provides guidance on the principles, standards and other factors which Surrey County Council takes into account when deciding on appropriate monitoring or enforcement action to address a breach in planning control of minerals and/or waste developments.
- Planning Development Management and Enforcement Privacy Notice (155.9 KB)
This privacy notice applies to the Environment and Infrastructure Service who carry out statutory planning development management and planning enforcement functions