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Contact us or report a problem on a Right of Way

Report a right of way problem or general enquiry

If you would like to report fly-tipping or an abandoned vehicle on a public right of way or other public land, please report this to your district or borough council.

To report a specific problem on a public right of way or to make a general enquiry, please use our online rights of way reporting form.
Please note: the information you submit will be used by Surrey County Council and partners, which include parish councils and local volunteers, to investigate and resolve the reported problem.

We prioritise all reports carefully and deal with immediate and significant safety issues first. At the present time, due to high numbers of reports, we are only able to deal with priority 1 and 2 issues. Priority 3, 4 & 5 issues will still be recorded and if resources allow, staff or volunteers will investigate. Please see our Maintenance and Enforcement Priority Statement below which sets out our priorities 1-5.

Emergencies

If you have an issue requiring immediate action on a public right of way contact either:

  1. Surrey County Council during normal office hours on 0300 200 1003. Our Contact Centre will contact relevant staff immediately. If this is not possible or appropriate they will contact the Police.
  2. If the issue is out of normal office hours or a Police matter, please report the issue to Surrey Police:
    • for emergencies such a serious crime or accident always dial 999.
    • by phone on 101 or 01483 571212.
    • for non-urgent minor crimes/incidents you can report online to Surrey Police.

Contact us by telephone

0300 200 1003 

Contact us by post

Surrey County Council
Countryside Access Team
Whitebeam Lodge
Merrow Depot
Merrow Lane
Guildford
Surrey
GU4 7BQ

Files available to download

  • Updated: 20 Sep 2016
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