Property Customer Feedback - Privacy Notice


  • Name of service - Property
  • Directorate - Economy, Growth and Commercial
  • Date of issue - 01/11/2018
  • Review date - 01/11/2019


The reasons why we use your personal data

Surrey County Council's Property Service seeks to monitor and improve performance by the use of customer feedback.

What processing of personal data is undertaken by the specific teams or services

We collect and use your personal data in order to communicate with you about the performance of our service in a cost effective and timely way.

What information do we collect?

Name and contact details including email address and telephone number.

How we are allowed to use your personal data


To process your personal data, we will explain to you what we are asking you to agree to and why. If we have consent to use your personal data, you have the right to remove it at any time. If you want to remove your consent, please contact us at the following email and we will deal with your request.

Who we share your personal data with

The results of the questionnaire will be shared within the organisation.

Automated decision making (when computers make any decisions about you)

Not applicable

Personal data being sent or processed outside of the UK and EU

Not applicable

Retention of data

Data will be retained for 1 year after the date the questionnaire is closed.

Other information

For further information on our privacy notices, please see information and privacy.