Closures over Christmas and the New Year 2020/21

Find details of closures and changes to opening hours for some services below:


Contact centre

Generic Contact Centre

  • Wednesday 23 December - 9am to 5pm
  • Christmas Eve (Thursday 24 December) - 9am to 5pm
  • Tuesday 29 December – 9am to 5pm
  • Wednesday 30 December – 9am to 5pm
  • New Year's Eve (Thursday 31 December) - 9am to 5pm

The contact centre will be closed on:

  • Christmas Day (Friday 25 December 2020)
  • Boxing Day/Bank Holiday (Monday 28 December 2020)
  • New Year's Day (Friday1 January 2021)

During these times our email, SMS and twitter accounts will not be monitored. If your enquiry is urgent, please call 03456 009 009 (or textphone 18001 03456 009 009 via Text Relay) to access our emergency out of hours contact details.

Adult Social Care Contact Centre

  • Wednesday 23 December - 9am to 5pm
  • Christmas Eve (Thursday 24 December) - 9am to 5pm
  • Tuesday 29 December – 9am to 5pm
  • Wednesday 30 December – 9am to 5pm
  • New Year's Eve (Thursday 31 December) - 9am to 5pm

The contact centre will be closed on:

  • Christmas Day (Friday 25 December 2020)
  • Boxing Day/Bank Holiday (Monday 28 December 2020)
  • New Year's Day (Friday1 January 2021)

During these times our email, SMS and twitter accounts will not be monitored. If your call is urgent, please call 01483 517898 to speak to our emergency duty team

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Surrey Children's Single Point of Access (CSPA)

  • Wednesday 23 December - 9am to 5pm
  • Christmas Eve (Thursday 24 December) - 9am to 5pm
  • Tuesday 29 December – 9am to 5pm
  • Wednesday 30 December – 9am to 5pm
  • New Year's Eve (Thursday 31 December) - 9am to 5pm

The CSPA will be closed on:

  • Christmas Day (Friday 25 December 2020)
  • Boxing Day/Bank Holiday (Monday 28 December 2020)
  • New Year's Day (Friday1 January 2021) During these times our email, SMS and twitter accounts will not be monitored. If your call is urgent, please call 01483 517898 to speak to our emergency duty team

Libraries

In line with latest Government COVID-19 guidance, libraries across Surrey County Council are closed to browsing. Residents will be able to use our Click & Collect service and PCs for essential use. Full details on our Library closures due to coronavirus page.

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Recycling centres

Community recycling centres are closed on Christmas Day, Boxing Day and New Years Day.

Christmas card and tree recycling

Don't forget to recycle this holiday. Our community recycling centres are happy to receive your old Christmas cards and all suitable waste. For Christmas trees, please check your local borough and district council website for details on recycling your tree in your area.

If you are not sure which bin to put something in, or where to take it, you can find out using our recycling search tool.

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Register offices

  • Birth registration appointments will continue to be available face-to-face at Guildford, Leatherhead and Weybridge Register Offices. If the parents were married or in a civil partnership at the date of the birth, only one parent must attend.
  • Registering a death - You can still book an appointment on the phone to register a death, after you've booked an appointment a registrar will call you to register the death over the telephone.

Opening hours

  • Thursday 24 December - 9am to 2.30pm
  • Christmas Day (Friday 25 December) to Monday 28 December - closed
  • Tuesday 29 and Wednesday 30 December - normal opening hours: 9am to 4.30pm
  • Thursday 31 December - 9am to 2.30pm
  • Friday 1 January 2021 to Sunday 3 January 2021 - closed.

Emergencies

In case of emergency for faith death registrations or Emergency weddings for terminally ill and not expected to recover, please call 0300 200 1002.


Coronavirus: council services updates

To check the current status of our services as we respond to the latest Government guidance, please see our council services page.