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Our new strategic and financial framework

We are now working to transform our services so they can be in the best place to deliver our 2030 ambitions.

We have to achieve your Vision against an ever increasing demand for services and decreasing budgets. We therefore need to look at how we deliver services, considering new ways to help our residents that need us most.

We also need to look at how we, as a council, operate, ensuring that our residents are receiving the best from us and ensuring we are as efficient and effective as we should be.

Organisation Strategy

We have developed a new Organisation Strategy (PDF) that looks at how we will work over the next four years and enable us to deliver the Vision and make a real difference to residents' lives.


People Workforce Strategy

To enable us to deliver for Surrey residents, we need to ensure we have the right workforce with the right skills. Our People Workforce Strategy (PDF) sets out how we will develop the capacity and capability of our workforce to achieve the changes we need.


Financial Strategy

We need to ensure the council has a balanced budget. As funding decreases and demand for services increases we need to ensure we are in a position to continue to provide services. Our Financial Strategy (PDF) sets out how we will achieve a balanced budget.


Business cases

We have developed a number of business cases (PDF) that underpin how we will change as a council and therefore enable us to deliver effective services to residents and achieve our Community Vision for Surrey 2030.


Target Operating Model

The Target Operating Model (PDF) sets out the organisation we aim to become – how we will evolve the design of the council so we can best deliver outcomes for residents with the resources available.

Files available to download

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