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Contact centre satisfaction survey

If you have used our contact centre recently, we would like to hear from you. Please take a moment to complete our contact centre satisfaction survey.

Why are we asking for this information?

Your answers are anonymous and completely confidential. They will be used to identify possible improvements to our contact centre service and make it more accessible for all. This should take you no longer than 3 minutes to complete.

If you have any questions about this survey or how your information will be used please contact us:

  • Telephone: 03456 009 009
  • Minicom: 020 8541 8914
  • Fax: 020 8541 9004
  • Email: