What does the future of buses look like to you?

Share your views with us by 6 January 2023

Since the COVID-19 pandemic, bus passenger journeys in Surrey have reduced by 9 million each year, which is why we are reviewing bus services and want to hear your views.

We would like your views on our proposals which help to ensure our future bus network is ready to meet the new levels of passenger journeys and is financially sustainable. We're looking at three areas which includes:

  • Investing in cleaner, greener buses, to help reduce the 41% of carbon emissions generated by transport
  • Introducing more on-demand services shared, door-to-door bus services in rural areas. Rather than being restricted by traditional bus timetables, accessible electric minibuses are available for travel when people need them using a booking service
  • Changing some bus services, reducing a very small amount of bus services. This is because people are using buses less and they are also more expensive to run. Before the COVID-19 pandemic, 27 million passenger trips were made each year on Surrey buses. Trips have since reduced to 18 million. The bus industry is therefore facing a challenging time, resulting from the drop in passenger numbers and the impact of rising costs. This means that bus operators need to consider which services are commercially viable for them to run, whilst the county council needs to consider the value of the bus services it funds in the future.

Who can take part?

We want to hear from as many people as possible to help shape a fair and sustainable bus network.

How can I take part?

You can find out more and share your views on the Future Bus Network Review web page. You have until 6 January 2023 to tell us what you think.

Paper copies will also be available at Surrey Libraries, at Surrey County Council offices in Reigate, Leatherhead and Woking, on buses and on request by calling Surrey County Council on 03456 009 009.

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