Highways teams tackle 117 flood emergencies in January 2026
Throughout January, there has been an increase in flood warnings and alerts in Surrey. GOV.UKs official flood monitoring system reported 2 flood warnings and 21 flood alerts as of 27 January 2026. This is compared to 1 flood warning and 16 flood alerts in January 2025.
As of 28 January 2026, our highways teams have attended 117 highways emergency incidents involving flooding. Surrey Fire and Rescue Service have attended 101 incidents related to flooding from November 2025 to 25 January 2026.
Elmbridge, Mole Valley, Reigate and Banstead were the worst affected with 12 incidents each.
As the rainfall is set to continue, we are urging residents to take proactive steps to prepare for future potential flooding. To help you navigate these challenging situations, we have compiled essential information and key contacts.
What you can do
Report it
When you are able to, you should report flooding to us so we can investigate it. Particularly road gullies and drains before rains or storms occur so that additional highway maintenance can be undertaken. You can report flooding online or by calling 0300 200 1003.
Heavy rain and freezing temperatures can cause road surfaces to crack, and more potholes to form. Watch the video below to learn more about why this happens.
Our highways teams have been busy responding to reports of potholes, and we encourage residents to continue to report them on our website FixMyStreet.
Check the risk to your home
The Environment Agency provide flood risk information and encourage you to check their home's flood risk or calling the Floodline (24 hour service) on 0345 988 1188. There is also the opportunity to register for flood alerts and warnings.
The latest information on flooding can be found on the check for flooding website. You can also sign up to receive flood warnings.
Read our advice on how to be prepared for a flood.
Useful contacts
For general advice, call the Environment Agency's 24-hour Floodline on 0345 988 1188.
To report flooded roads and drains, call Surrey County Council on 0300 200 1003.
For local advice, call your local council:
- Elmbridge Borough Council
- Epsom and Ewell Borough Council
- Guildford Borough Council
- Mole Valley District Council
- Reigate and Banstead Borough Council
- Runnymede Borough Council
- Spelthorne Borough Council
- Surrey Heath Borough Council
- Tandridge District Council
- Waverley Borough Council
- Woking Borough Council
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