Our values and behaviours in Fire and Rescue

Our Values

  • Responsibility - We are answerable for our decisions and actions.
  • Fairness and respect - We embrace diversity and promote a culture of inclusivity.
  • Honesty and integrity - We are truthful and trustworthy. We do the right thing, even if is not the easiest option.
  • Leadership - We choose to lead by example and inspire others in an ethical way.
  • Openness - We are open to new ideas.
  • Professionalism - We will always be the best we can be.

Our behaviours


  • Take responsibility for our actions and omissions.
  • Be accountable for delivering our part of the organisation's mission.
  • Ask for help and work as one team to achieve our goals.

Fairness and respect

  • Be respectful to others and have the courage to challenge poor behaviours.
  • Recognise and value the contributions and talents of all, for the benefit of individuals and the organisation.
  • Contribute to an open and non-judgemental culture where everyone feels able to speak their mind.

Honesty and integrity

  • Admit to mistakes and allow the organisation to learn from them.
  • Deliver and accept constructive feedback in order to continuously improve.
  • Engage in open, mature and honest communication.
  • Do what is right, even if it's not convenient or for individual benefit.
  • Keep to our promises.
  • Work openly with colleagues and build relationships based on trust and a common purpose.


  • Encourage others to be the best they can be by demonstrating high standards at all times.
  • Use our values to support ourselves, colleagues and the organisation to perform at the highest level.
  • Make ethical, legal, and transparent decisions.


  • Be flexible and willing to accept new challenges and ways of working.
  • Encourage innovation through active engagement and understanding how we can do things better.
  • Be open and transparent in our actions and decisions, putting the organisation before personal gain.


  • Understand the needs of our residents and do all we can to deliver the best service possible.
  • Use skills, judgement and self-control to conduct ourselves appropriately at all times.
  • Remain curious and continue to learn - seek out new experiences and knowledge.