Each year many people fall victim to fraudsters, intent on stealing personal and financial information.
Scams take many different forms, but a the most common is for fraudsters to cold call. The fraudsters sound convincing, professional and may claim to represent a business you know, for example your bank. They may pressure you to act quickly, either because they want to trick you into believing you will miss a golden opportunity to make money or that you will suffer some sort of loss.
Find out more about: types of scam that can occur over the phone.
Never give personal or financial information out to anyone who cold calls you on the telephone. Be cautious and if in doubt, hang up. In all cases, if it seems too good to be true, it probably is.
To remind yourself, a friend or family member never to part with bank or personal details to a stranger over the phone we have a free scams sticker pack. To request a sticker pack, please contact us via email: firstname.lastname@example.org or call 0300 1232 329 to request one.
What can I do?
The Telephone Preference Service (TPS)
The Telephone Preference Service (TPS) is a free service. It is the official central opt out register were you can record your preference not to receive unsolicited sales or marketing calls.
It is a legal requirement that all organisations, including charities, voluntary organisations and political parties, do not make such calls to numbers registered on the TPS unless they have your consent to do so.
You can register on their website www.tpsonline.org.uk/tps/index.html or by calling them on 0845 070 0707.