Superfast broadband in Surrey

Superfast Surrey Broadband Programme

Between September 2012 and December 2020, Surrey County Council (SCC) worked in partnership with Openreach on the Superfast Surrey Broadband Programme. Together we deployed infrastructure providing broadband speeds of between 24Mbps and 1000Mbps to more than 84,000 Surrey homes and businesses in the hard to reach areas. Deployment has now ended and the programme office has closed.

Where to go for information relating to broadband coverage in Surrey

For information relating to broadband coverage in Surrey, we usually refer to ThinkBroadband which is an independent broadband monitoring site. This site provides data at country, county, constituency and borough/district level.

Visit the ThinkBroadband site for more information.

Where to go to find out what technology/speeds are currently available to your home or business

  • Contact your existing communications service provider.
  • Check the Ofcom website - this provides speed checks as well as mobile and broadband coverage information.
  • Visit a price comparison site.

How can I access faster broadband speeds?

If you have checked what broadband technology/speeds your home or business can currently access and you are keen to get faster download speeds, there are several different options that you may wish to investigate:

Commercial fixed broadband deployment plans

Check if any of the following network providers* that are operating in Surrey have future fibre or wireless rollout plans for your postcode:

*If you are a Network supplier operating in Surrey with future fibre or wireless plans and would like to be included on this list, please email broadband.enquiries@surreycc.gov.uk

Commercial mobile/wireless deployment plans

Investigate alternative mobile/wireless technologies. You can use the Ofcom website to check mobile coverage.

Universal Service Obligation

The broadband Universal Service Obligation (USO) means that from Friday 20 March 2020, residents and businesses have a legal right to request broadband speeds of at least 10 Mbps (megabits-per-second) or more. Individual homes and businesses can contact BT and find out if they are eligible. Visit the Ofcom webpage advice for consumers broadband USO need to know for more information.

Gigabit Broadband Voucher Scheme

The Government's current Gigabit Broadband Voucher Scheme that provides funding towards the cost of upgrading homes and businesses in rural communities has now closed to new applications. We are waiting for Building Digital UK (BDUK), part of Department for Digital, Culture, Media and Sport (DCMS) to advise us if there will be a new scheme. We will update this page as soon as we have any more information.

To contact the broadband team in Surrey County Council, please email broadband.enquiries@surreycc.gov.uk