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Superfast broadband in Surrey

In 2012, the County Council signed a contract with BT to deliver faster broadband speeds to as many of the 20% of Surrey premises as possible that had been excluded from commercial rollout plans. More than 80,000 premises have already benefitted as part of the main phase of the Superfast Surrey Broadband Programme.

In February 2017, the County Council announced the second phase of deployment. Approximately 8,000 additional homes and businesses are anticipated to benefit by the end of 2020 when the programme office is due to close.

To contact the programme team please email superfastsurrey.enquiries@surreycc.gov.uk

Where to go for information relating to broadband coverage in Surrey

For information relating to broadband coverage in Surrey, we usually refer to ThinkBroadband which is an independent broadband monitoring site. This site provides data at country, county, constituency and borough/district level.

Visit the ThinkBroadband site for more information.

Where to go to find out what technology/speeds are currently available to your home or business

  • Contact your existing communications service provider.
  • Check the Ofcom site - this provides speed checks as well as mobile and broadband coverage information.
  • Visit a price comparison site.

How can I access faster broadband speeds?

If you have checked what broadband technology/speeds your home or business can currently access and you are keen to get faster download speeds, there are several different options that you may wish to investigate:

  • Check if any of the commercial network providers* that are operating in Surrey have future fibre or wireless rollout plans for your postcode:
  • Investigate alternative mobile/wireless technologies. You can use the Ofcom website to check mobile coverage.
  • Work with an authorised Building Digital UK (BDUK) supplier and investigate the Gigabit Voucher Scheme and the Rural Gigabit Voucher Scheme. These vouchers can be used to contribute to the installation cost of a gigabit-capable connection. See our Surrey Matters article for more information about what vouchers are available.
  • Wait for the Universal Service Obligation (USO) in March 2020. This will give everyone in the UK the right to request a broadband service of 10 Mbps or more. Please see Ofcom's need to know guidance on the USO.

*If you are a Network provider operating in Surrey with future fibre or wireless plans and would like to be included on this list, please email superfastsurrey.enquiries@surreycc.gov.uk

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