Digital infrastructure, which includes physical resources such as as broadband and mobile communications, is being deployed across Surrey via a variety of different suppliers and technologies.
Where can I find out about current broadband coverage in Surrey?
ThinkBroadband, an independent broadband monitoring site, provides data at country, county, constituency and borough/district level. Visit the ThinkBroadband site for more information.
Where can I find out about what technology/speeds are currently available to my home or business?
- Contact your existing communications service provider.
- Check the Ofcom website. This provides speed checks as well as mobile and broadband coverage information.
- Visit a price comparison site.
If you have checked what broadband and mobile technology and speeds your home or business can currently access and you are keen to get improved speeds, there are several different options that you may wish to investigate:
Planned gigabit rollouts by commercial operators
The following network operators* that are operating in Surrey have so far announced plans to install gigabit-capable (1000Mbps) / full fibre broadband infrastructure ) to the following areas:
- Box Broadband have been connecting homes and businesses in:
- Ellens Green
- Broadband for Surrey Hills (B4SH) are delivering gigabit-capable infrastructure in the Surrey Hills.
- CityFibre have announced plans to deploy gigabit-capable infrastructure to areas including:
- F&W / Hey Broadband have announced plans to deploy gigabit-capable infrastructure to areas including:
- Grayshott Gigabit have announced plans to deploy gigabit-capable infrastructure to areas including:
- Beacon Hill
- Openreach have announced that it will upgrade premises to Fibre to the Premises (FTTP) on 44 of its exchanges in Surrey. At least 80% of the premises serves on these exchanges are anticipated to be upgraded by December 2026.
- Betchworth (Betchworth, Box Hill, Brockham)
- Burgh Heath
- Nutfield Ridge
- South Godstone
- Thames Ditton
- Wentworth (Wentworth, Virginia Water, Trumpsgreen)
- Swish Fibre have announced full fibre plans for Surrey which include:
- Toob have announced full fibre plans for Surrey that include:
- Frimley Green
- West Byfleet
- Trooli have announced full fibre plans for Surrey that include:
- Virgin Media 02 are upgrading their existing network and by the end of 2021, their entire network in Surrey will be able to access their Gig1 service with gigabit-capable speeds. The following locations have so far been upgraded:
- Englefield Green
- Guildford (town centre, Jacobs Well, Wood Street Village, Fairlands, Burpham),
- Virginia Water
*If you are a Network provider operating in Surrey with gigabit-capable roll-out plans and not yet included in the list above, please email firstname.lastname@example.org
Government investment in gigabit infrastructure
The UK Gigabit Programme or 'Project Gigabit' is a £5 billion government infrastructure project that brings together everything the government is doing to enable and deliver fast and reliable digital connectivity for the country.
As part of this programme, Building Digital UK (BDUK), part of Department for Digital, Culture, Media and Sport (DCMS), has launched phased contracts to those hard to reach parts of the UK that will need government support towards the cost of gigabit-capable broadband. Surrey is included in Phase 2 with the contract due to start in July 2023. The coverage and contract value details are subject to the outcomes of an Open Market Review (OMR) that has just ended and Public Review that will take in early 2022 as well as a procurement process that will start in August 2022.
To complement this work and to support pace of delivery there are several other elements to Project Gigabit including the Gigabit Broadband Voucher Scheme that residents and businesses may wish to consider.
For more information, please visit our Project Gigabit page.
Other connectivity options
Commercial mobile/wireless plans
Investigate alternative mobile/wireless technologies. You can use the Ofcom website to check mobile coverage.
Universal Service Obligation (USO)
The broadband Universal Service Obligation (USO) means that residents and businesses have a legal right to request broadband speeds of at least 10 Mbps (megabits per second) or more. Individual homes and businesses can contact BT and find out if they are eligible. Visit BT for more information.
If you have any additional queries about your broadband status or the information included on this page, please contact our SCC broadband officer at email@example.com.