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Marriage and civil partnership ceremonies during the coronavirus outbreak

Coronavirus: Important information

Please read the following information before progressing:

  • Death registrations – All death registrations are now over the telephone. You will not be required to attend the register office in person. Please see our death registration guidance page for more information.
  • Marriage and Civil Partnerships - Unfortunately we are not able to carry out any marriages or civil partnerships until at least the 1 June 2020. Please see our marriage and civil partnerships guidance page for more information.
  • Birth registrations - Unfortunately we will not be able to carry out any birth registration appointments for the next 21 days. This will come into effect from Tuesday 24 March 2020 onwards. You can make a claim for child benefit or universal credit prior to the birth being registered. The 42 day requirement to register a birth has been relaxed and no action will be taken if you have not registered within that time frame.
  • Certificates - We are currently only able to process certificate applications where the certificate is required for urgent legal or administrative purposes. We can issue a maximum of 3 certificates per person only. We are not able to deal with applications for certificates for the purposes of family history research at this time. If you require additional certificates, you can order certificates from the General Register Office.

Thank you for your understanding at this difficult time.

Postponement of marriages and civil partnerships

Further to the Prime Minister's announcement on 23 March 2020, unfortunately we will not be able to carry out any marriages or civil partnerships until at least the 1 June 2020.

This will come into effect from Tuesday 24 March 2020 onwards. More information will be made available following further government announcements.

Unfortunately, during this unprecedented worldwide pandemic, you will appreciate we cannot be certain how events will unfold, or indeed what the Government advice and guidance will be at the time of your ceremony.

We appreciate that this may be extremely disappointing, but we remain wholly committed to doing everything we can to make your day special and memorable, whilst taking a responsible stance during this unprecedented public health crisis. Whatever the circumstances, we are committed to providing you with the best possible service we can, subject to the prevailing conditions.

Postponing your booking

If you have a ceremony booked in 2020 and you wish to postpone your booking, we would be happy to reschedule your marriage / civil partnership booking to a date within 12 months of your original booking date and we will waive the admin fee for ceremony changes in these circumstances.

As you will appreciate, we are receiving a high number of calls at the moment, so if you wish to postpone your booking, please send an email as soon as possible before your ceremony with the following information to: registration.ceremonies@surreycc.gov.uk and a member of our team will contact you within 10 working days to reschedule your booking.

  • Your and your partner's names
  • Date of your ceremony
  • Time of your ceremony

If you do not wish to postpone your ceremony

You do not need to contact us to confirm this.

Do you need to give notice again if you are postponing your booking?

The government has suspended all notice appointments until such time as the restrictions have been lifted.

At this stage, there has been no change in legislation to allow the validity of the notice period to be extended. If you have already given your notice of marriage / civil partnership, your notice will be valid for a period of 12 months only from the date you gave notice.

If you reschedule your marriage/civil partnership to more than 12 months after the date on which you originally gave notice, you will be required to give notice and pay the statutory notice fee again. If you have chosen to move your ceremony to another venue, you will also be required to give notice and pay the statutory notice fee again.

The fee for giving notice is a government set statutory fee and we are therefore not able to waive the notice fee at this time.

Cancelling your booking

If you have a ceremony booked between 24 March – 31 July 2020 and you wish to cancel your booking, we are able to offer you a full refund. If your ceremony is booked between 1 August and 31 December 2020 and you wish to cancel, you will receive a full refund of the fee, excluding the £100 non-refundable administration fees.

As you will appreciate, we are receiving a high number of calls at the moment, so if you wish to cancel your booking, please send an email with the following information to registration.ceremonies@surreycc.gov.uk and a member of our team will contact you within 10 working days.

  • Your and your partner's names
  • Date of your ceremony
  • Time of your ceremony

Our message to you

We appreciate that a great deal of planning goes into a wedding day, so these measures have not been taken lightly.

This is a fast-moving situation and we will do all we can to ensure that you are kept up to date with any new developments.

Thank you for your understanding at this difficult time.

Surrey Registration Service, 31 March 2020

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