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Surrey Fire and Rescue easy read

A fire engine with the emergency number 999 shown next to a mobile phone screen.

Surrey Fire and Rescue have firefighters who respond to emergency 999 calls.

A mobile phone showing the emergency 999 number with a flashing blue light next to it and a red cross over both, to show an emergency was stopped.

They also help people and businesses to stop emergencies happening.

A frying pan on a cooker with flames rising from inside the pan.

Fires can start at home by accident.

A person standing inside a house outline, raising one hand as if greeting or asking for help.

It is important to check you are safe at home.

A laptop screen showing a checklist with tick boxes and a hand cursor icon indicating online use.

You can do a free online home fire safety check.

A person looking at a green tick and a red cross as they think about what is safe and not safe.

This looks at every room and helps you to spot fire risks.

15-minute countdown

It takes about 15 minutes.

A person standing outside and knocking on a front door.

You can book a free safe and well visit at your home.

Two people standing together indoors, with one person pointing ahead as if explaining or checking something in the home.

You can show them around your home, and they will give you advice.

A person holding a frying pan and another smoking to show the fire risks of cooking and smoking.

This includes:

  • cooking and smoking
Two types of heaters, a radiator with red lines showing it is giving off heat, and another heater with glowing orange panels.
  • heaters and heating
A lit candle shown next to a fireplace with a fire burning behind a protective safety guard.
  • candles and fireplaces
A smoke alarm on the ceiling detecting smoke and sounding an alarm.
  • smoke and heat alarms
Someone sleeping
  • bedtime checks
A firefighter pointing toward a green fire assembly point sign, showing two people where they should wait if there were a fire.
  • what to do if there is a fire
Two people speaking to and assisting another person.
  • extra help and support
A person sitting and holding a red telephone while speaking.

You can arrange a visit by:

A picture of a landline phone
  • Telephone: 0800 085 0767
A phone of a phone with a number
  • Text (SMS): 07971 691 898
A laptop showing a booklet about being safe from fire, with a hand symbol showing you can click to read it online.

The government has guidance about how to make your home safe from fire, including an easy read version.

Credit: Images by Photosymbols.

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