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What is Commissioning in adult social care in Surrey?

Commissioning lies at the heart of providing good quality social care. It drives all that we do to deliver personalised outcomes for the residents of Surrey.

Commissioning is the process by which local authorities decide how to spend their money to get the best possible outcomes for individuals and communities, based on local needs.

How do we do it?

Our commissioning cycle shows the process we use for commissioning. People we serve, carers and partners are at the heart of our commissioning cycle. This means they are involved at all stages and we make sure that people's views and experiences are heard, taken into account and strongly influence how we get the best possible services: we call this co-design.

As co-design is so important to us in Commissioning, we have developed an Engagement Protocol. The document below shows in more detail how people are involved in the different stages of the commissioning cycle.

Our jointly agreed commissioning principles openly show our values. They help us to have a consistent approach across the different groups of people who use adult social care and their carers.

  • Commissioning Principle 1: Leadership in the commissioning and de-commissioning of services and transparency in decision-making
  • Commissioning Principle 2: Equity of services across Surrey. Manage the market to meet needs and secure outcomes for the people we serve and their carers in a consistent way
  • Commissioning Principle 3: Person-centred service models to be at the heart of everything we do. People we serve and their carers to drive and co-design all that we do
  • Commissioning Principle 4: Value for money and outcomes related to assessed population needs. Make sound choices and invest to ensure value for money and best possible outcomes for people we serve and their carers
  • Commissioning Principle 5: Focus on quality and improved outcomes for service users and carers. Promote and specify continuous improvements in quality and outcomes through supporting innovation and new ways of working together
  • Commissioning Principle 6: Partnershipworking with people we serve and their carers, a range of organisations both in the public and third sector and social care and health professionals, to deliver shared and effective outcomes. Joint commissioning where possible to share resources and maximise outcomes for the residents of Surrey
  • Commissioning Principle 7: Secure performance management that supports the delivery of high quality services and best value for money
  • Commissioning Principle 8: Manage knowledge and assess needs. Commissioning will be based on sound knowledge of what people need
  • Commissioning Principle 9: Develop commissioning competences and procurement skills that promote good working relations with service providers and achieve expected outcomes for the people we serve and their carers

Locality Commissioning Profiles

The Commissioning Service within Adult Social Care and the Public Health Team in Surrey have jointly developed commissioning profiles for each district and borough within Surrey. These profiles are a high level illustration of adult social care and health need and commissioning responses to that identified need. They are revised on an annual basis.

Find out more...

Files available to download

  • Commissioning and user involvement (2.2 MB)
    Commissioning and user involvement - Commissioning and Procurement in Adult Social Care: Engagement Protocol for involving the people we serve, carers, partners and other stakeholders
  • Commissioning Cycle (236.0 KB)
    Commissioning Cycle - Each part of the commissioning cycle feeds into the next. People we serve, carers and partners are at the heart of the cycle.
  • Commissioning cycle three circles (472.7 KB)
    Commissioning cycle three circles - How we do it: levels and activities in commissioning cycle

Page information

  • Updated: 21 Jan 2014
  • Anne Butler
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