We grit roads on agreed pre-defined priority routes.
All grit bins are checked and filled prior to the start of the winter season in the third week of October. A further single mid-season refill will be undertaken following snow, only once resources become available from clearing the priority 1 and 2 networks and other affected emergency responses such as pothole repair.
No adhoc re-filling will be undertaken
The grit has been provided for the sole purpose of treating the highway and is not for personal use. Misuse of the grit can lead to unnecessary shortages that can cause a danger to motorists.
If you require grit/salt for your own property, it can be bought from major builders' merchants or large garden centres.
We have a lot of requests for new grit bins across Surrey but we only have limited resources so we have to place them at strategic locations round the county where they will be most effective. Within the current budget restraints no additional grit bins are to be provided in 2013/14.
Additional bins may be provided at specific locations directly by county, borough or parish councillors. These bins will be purchased by money from their own budgets. If you know of a location that you feel should be considered, please contact your own local council representative.
You can see the location of grit/salt bins in Surrey on our interactive map.
Our resources are focused on maintaining the road network as the main priority. As soon as we have staff available we will clear pavements in town centres and around hospitals.
Footways often clear without specific treatment by the time roads have been fully gritted to an appropriate standard. Other pavements will be cleared during particularly long periods of snow as soon as we have the resources to do so.
Sometimes it may be too cold for the salt to work on the road surface. Salt merely lowers the freezing point of moisture on the road. If the road temperature (not the air temperature) falls below minus 8 degrees Celsius the effectiveness of the salt diminishes and roads then remain icy.
We have sophisticated roadside monitoring equipment that enables our engineers to make the decision whether or not to grit together with the timing of the operation based on road and air temperatures, surface condition, wind and humidity. We are also linked to the Met Office and receive detailed forecasts throughout the day.
Please call us on 0300 200 1003 and tell us when and where this happened and we will investigate your concerns. For optimum salt spreading the gritters should travel at no more than 34mph (or within the speed limit for the road)
You may make a claim, but there is no guarantee that it will be paid. In order to protect public funds, we investigate all claims carefully, and the majority of these are likely to be turned down. All claims are assessed on an individual basis.
If you have an accident please call us on 0300 200 1003 and tell us your name, address, location of incident and give us as much information as possible. For further information go to Insurance claims against the council.
You can help to make winter easier for everyone by clearing the ice and snow from pavements, around your business premises and outside yours or your neighbour's home if they need help. However, there are some important tips to bear in mind before you do this:
Clearing snow in this way can be carried out without fear of legal action so long as no hazards are created which might cause damage or injury to other road users.
Surrey County Council do not supply or sell grit to the public. Grit can be purchased from builders merchants.