We provide an out of hours standby service for emergencies within Surrey on 0300 200 1003. Between 8am and 6pm it will be answered by the Contact Centre, after 6pm you will be transferred to our emergency team. Please provide as much detail as possible, to enable the right course of action to be quickly identified and carried out.
An emergency includes the following:
If it is not a emergency, please find out how to report other maintenance issues.