Welcome to Highways Info Online where you can find up-to-date Highways information and news around seasonal topics. We have answers to your most frequently asked questions and have made it easy for you to report Highways problems online.
Sign up for regular updates about our highway activity and other latest information on our Twitter page at www.twitter.com/surreytravel
Please find below a list of road closures still in place in Surrey as a result of the storms this year. Please be advised that this list of closures is not exhaustive, and is subject to frequent change.
For further travel updates, please follow us on Twitter via @Surreytravel
To find out more about the essential flood relief works on the A22 and Woldingham Road, please have a look at our information leaflet.
Please also note that under normal circumstances, we aim to deal with all enquiries within 28 days, however our resources have been re-directed to deal with the emergency situation following the extreme weather conditions this year. We have also received unprecedented volumes of enquiries which we are working hard to deal with but there may be a delay to our usual timescales. We apologise for any delay you may experience and please bear with us during this busy period.
At this time of the year it is not unusual for overnight temperatures to drop below freezing.
We will be gritting roads in accordance with our Winter Maintenance Plan, however please be aware that there is lots of standing water on the roads at this time and unfortunately we cannot keep all roads completely free of ice whilst these severe weather conditions continue.
If your car displays the temperature, please also be aware that during the winter months, road surface temperatures can be several degrees lower than air temperature which may mean that the road surface is at, or below, freezing.
Our gritters and their crews are ready to take action 24 hours a day, seven days a week, using the most up to date technology to identify when and where to start salting.
The 35 frontline gritting lorries, along with 4 spares, have been equipped with GPS tracking, so that we can see which areas of the routes are complete. We also use thermal mapping to build a better picture of where to grit and when.
The gritters will be supported this year by 2 purpose built gritters for narrow roads, as well as 51 farmers equipped with ploughs and spreaders.
The 1,787 grit bins on the network have been filled in preparation of the winter season. These are tagged so that we can monitor exactly how long the contents are lasting.
Residents are also being asked to plan ahead by preparing their vehicles, checking their route before travelling and clearing any snow from their paths and driveways.
Our popular winter web pages provide up to the minute information and advice about all council services, including details of where services may be reduced or unavailable during adverse winter weather. Find out more on the Winter updates page and you can find out about how our services have been preparing for winter at www.surreycc.gov.uk/winter
Members of the public who think they may have an insurance claim or otherwise against Surrey County Council should complete the Insurance Service feedback form with the details.