Launch of reward and recognition platform

We've launched The Star Zone - our new digital Reward & Recognition Platform that allows our people to recognise and thank their colleagues through the use of e-cards.

The Star Zone - our new digital Recognition Platform

We've published our latest annual cardiac arrest report

Annual cardiac arrest report – bystander CPR key to improving survival rates

SECAmb signs Sexual Safety Charter

SECAmb signs new NHS Sexual Safety Charter

SECAmb signs new NHS Sexual Safety Charter

Staff survey improvements

SECAmb NHS Staff Survey shows significant improvements

SECAmb NHS Staff Survey shows significant improvements

SEC Ambulance Service

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26 March 2024

Annual cardiac arrest report – bystander CPR key to improving survival rates

The use of a defibrillator on cardiac arrest patients, prior to the arrival of ambulance crews, is vital in improving cardiac arrest survival rates, a report published today by South East Coast Ambulance Service, (SECAmb), shows. The report, which looks at out-of-hospital cardiac arrests attended by SECAmb between April

25 March 2024

Help us manage demand this Easter

South East Coast Ambulance Service (SECAmb) is urging people use its services wisely and be aware of the demand both its 999 and NHS 111 services will face across the four-day Easter Bank Holiday weekend. SECAmb expects to handle up to 10,000 calls to its 999 service and in excess of 20,000 calls to NHS 111, a service it provides across much of its region (Sussex, Kent and Medway).

12 March 2024

Changes to our senior leadership team

As we continue to build and strengthen the leadership  of the organisation, we are making a number of changes to our senior leadership team. Executive Director of HR and Organisational Development, Ali Mohammed, will shortly be taking up a secondment elsewhere and we wish him well with this opportunity. We are pleased to share that Sarah Wainwright, currently Deputy Director of Pe

12 March 2024

The Star Zone – our new digital Recognition Platform

On 31 January, we launched The Star Zone, our new digital Reward & Recognition Platform that allows our people to recognise and thank their colleagues through the use of e-cards. We’ve created a big libr

8 March 2024

Trust celebrates International Women’s Day

We were pleased to celebrate the role of women across SECAmb by hosting an event to mark International Women’s Day (8 March). The event, held on 5 March, and hosted by our Gender Equality Network, (GEN), provided an opportunity for colleagues to celebrate the achievements on female staff across SECAmb. Women now make up more than 58 per cent of our workforce. A significant increas

7 March 2024

SECAmb NHS Staff Survey shows significant improvements

South East Coast Ambulance Service NHS Foundation Trust, (SECAmb), is pleased to see significant improvements in its results in the yearly national NHS Staff Survey. The 2023 survey, published by NHS England today, (7 March), saw SECAmb record improvements across all nine themes explored by the survey’s questions and improved scores to almost all individual questions. The Trust’s scores

27 February 2024

Study into use of video streaming technology during 999 calls published

Innovative technology enabling ambulance service dispatchers to view footage from the scene of trauma incidents via video live streaming from mobile phones is feasible to implement and evaluate, a new study led by the University of Surrey and funded by the National Institute for Health and Care Research, reveals. Such technology, used via 999 callers’ smartphones, could aid emergency med

26 February 2024

New cards to help deliver instant patient feedback

Patients will soon be able to instantly provide feedback on the care given to them with the introduction of new feedback cards on every South East Coast Ambulance Service (SECAmb) ambulance. The small business cards, which are expected to be on board ambulances in the coming weeks, feature a QR code allowing patients to scan it with a smart device, if they have one. The QR code will then

Our Values

Our values are the standards which everyone working at our Trust is expected to live up to.

They help us to make the right decisions and guide ho​​​​w we treat our colleagues, our patients and their family and friends.

Trust Values
Best placed to care, the best place to work