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About the accessibility of our website

We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities.

At present our website complies with level "A" of the WAI guidelines. These are the international standard for accessible websites and content. Our website also meets many of the criteria for level "AA" compliance, and we are working to toward achieving this in full, to demonstrate our commitment to providing a fully accessible site.

Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there are many companies and people that maintain pages on the website, so there may be a few pages that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please complete a feedback form.

We will continue to work to ensure that all of our website functions well when used with access devices such as screen readers, braille readers, smart phones and other devices. View the list of supported Internet browsers.

Text only web pages

Since the launch of our new website design on 1 December 2008, we no longer provide a dedicated text only alternative for our web pages.

A text only version had previously been available on our website since 2001 to help make our pages more accessible to people using slower Internet connections and alternative devices. The text only version allowed us to make our content available without the need for embedded images and complex nested tables.

However, we have never been of the opinion that text-only pages "solve" the issue of accessibility. It has always been our aim to design, develop and maintain a single accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability. To achieve this, the World Wide Web Consortium (W3C) recommends that all page content is separated from page presentation. In 2006 we upgraded certain parts of our website to help achieve our aim, but the text-only option was retained until we could upgrade the whole site.

Following our 2008 upgrade, the vast majority of our website is now constructed in a way that allows the separation of content and presentation. This means that you can, if you desire, disable our website styling using the settings in your browser. Alternatively you can configure your browser to over-ride our styles with your own. As a result, the text only option has now been removed.

Find out more...


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  • Updated: 16 Apr 2013
  • Web Operations Team
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Permalink: http://www.surreycc.gov.uk/?a=179592