• Enquiries/complaints regarding sites with planning permission issued by Surrey County Council
• Who to contact
• Fly tipping

Enquiries/complaints regarding sites with planning permission issued by Surrey County Council

Breaches of planning control should be reported as soon as possible to the enforcement staff. This will allow us to investigate and remedy the problem without delay. Your complaints concerning permitted sites and unauthorised activity will be investigated and you will receive a response explaining what, if any action has or will be taken. Enforcement action may be taken where expedient to remedy a breach of planning control. These FAQs on monitoring and enforcing should help explain how we decide what to do when we receive an enquiry or complaint about minerals or waste development.

In order to deal with your concerns as effectively as possible, please provide us with the following information:

a) your name and contact details, telephone, email or postal address.
b) the name or location of the site and the operating company, if possible.
c) a description of the nature of the complaint/enquiry.
d) the date and time of your communication.

Please note:

• Anonymous complaints will be investigated but will not be treated as priority.
• Complainants will be treated confidentially as far as practicable.

Who to contact

Enforcement Officers:

Ian Gray
Principal Enforcement Officer

Paul Warner
Planning Enforcement Officer

Duncan Evans
Monitoring Officer

Karen Jackson
Monitoring Officer

Email: mwcd@surreycc.gov.uk

Tel: 03456 009 009

Fax: 020 8541 9399

Or you can use the Planning Enforcement Enquiry/Complaint Report

Or write to us at:
Planning Enforcement Team
Room 391
Environment Service
Surrey County Council
County Hall
Penrhyn Road
Kingston upon Thames
KT1 2DN

Fly tipping: unauthorised or illegal tipping is not dealt with by planning enforcement officers.

• Find out who to contact about fly tipping.