You can report a range of issues and problems online via our website.
We define an emergency as a hazard that is an immediate threat to life or limb. If you want to report a highway emergency or you are unsure please do not report it online, ring our Contact Centre on 0300 200 1003.
If you were given a reference number that starts with MG when you reported a highways problem online, you may be able to track the progress of your report using our online tracking system. For progress of reports that do not have an MG reference number, please see Highways information reporting to find out about our timescales for responding to your report.
Alternatively if you cannot, or do not wish to, complete a form online, then please call our contact centre on 0300 200 1003 who will be more than happy to assist you. Any personal information supplied will be held under the provisions of the Data Protection Act and will not be disclosed to third parties.