The Public Safety Plan for 2011-20 clearly sets out what we can do for you but there are also things that you can do to help us, and yourselves, to stay safe.

• Help prevent fires by disposing of smoking materials carefully and not overloading electrical sockets.
• Ensure you have working smoke detection and a fire escape plan for your home, we can assist you with this through a free home fire safety visit.
• Our Firewise scheme provides an opportunity for us to speak to young people who have shown an unhealthy interest in fire or who may already have been involved in firesetting. If you feel that a young person may benefit from this intervention, please call 0800 085 0767.
• We see too many lives shattered by car crashes, think about your safety and that of others by driving safely and ensuring everyone wears a seat belt.
• Protect your property if you live in a flood risk area. For more information on preparing for emergencies visit www.surreyalert.info/protectingyourself/.
• If you need us to help you in an emergency; stay calm, phone 999 and tell us exactly where you are and the nature of the emergency.
• If you are driving and see a fire engine on an emergency call, pull over when safe to do so and give it as much room as you can.