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Comments compliments and complaints about Surrey Fire and Rescue Service

Please tell us what you think

Your feedback is very important to us. We want to know what you think about us, our services and the way we deliver them. Your compliments highlight areas of good practice and acknowledge the hard work of our staff. We welcome your comments and complaints as they help us to improve so that we can serve you better.

Please contact us on 01737 242444 or alternatively, you can write to:

Surrey Fire and Rescue Service
Headquarters
Croydon Road
Reigate
Surrey
RH2 0EJ

We work hard to deliver high quality services, but from time to time things may go wrong or we may not meet your expectations. We welcome complaints as an opportunity to put things right and improve our performance. Making a complaint does not mean that you will receive less help from us in the future or that we will make things difficult for you.

The Service will investigate all formal complaints in accordance with the county council procedures.

Page information

  • Updated: 30 Mar 2012
  • Web Operations Team
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http://www.surreycc.gov.uk/?a=183349