Surrey Family Information Service (FIS) is an internet, telephone and outreach service. It provides information, advice and assistance to parents of children and young people aged 0-19 years old (up to 25 years old for young people with special needs).

Other information for parents and carers can also be found under the people and community pages which have a specific section dedicated to young people.

Contact information

• Telephone: 08456 011777 (Monday - Friday 8 am - 6 pm, 24 hour answerphone)
• Textphone: 020 8541 8914
• Email: surrey.fis@surreycc.gov.uk or
• Visit: www.childcarelink.gov.uk for lists of childcare providers in Surrey.

Please see the index below for further information:

1. Childcare and Early Education

• Childcare choices
• Choosing and arranging childcare
• Making a complaint about childcare
• Non-registered childcare
• Paying for childcare
• Registered early years education

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2. Work-life balance

• Balancing work and family
• How childcare and early education can help you and your child
• Registered out of school care

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3. Other useful information

• Bookstart - information for parents and carers
• Childcare Act
• Latest news
• Family Information Service Outreach
• Toy libraries

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