Our top priority is combating rogue traders and protecting vulnerable people. Our Rapid Action Teamcan intervene in disputes particularly involving the older adult. We aim to expose the practices used by people intent on consumer fraud and deception and where possible, arm people with the know-how to fight back.
If you have a complaint about a 'dodgy' or unsatisfactory product or service, contact Citizens Advice consumer service on 08454 04 05 06.
Buy With Confidence is an approved trader list that consumers can search to find a reputable local tradesman. For more information, please see: Find an approved trader with the Buy With Confidence scheme.