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Surrey County Council

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Consumer information

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Need help with a consumer issue?

Citizens Advice consumer service Tel: 03454 04 05 06.

Get consumer advice from the Citizens Advice consumer service who provide free, confidential and impartial advice on all kind of consumer issues from faulty goods to dealing with unsatisfactory services. Visit or call the on 03454 04 05 06.

Consumer advice leaflets

A range of leaflets designed to give advice about problems with services, consumer goods and other consumer problems.

Consumer news issues and advice

General consumer advice, including letters about bogus windfalls, how to reduce junk mail and unwanted sales and marketing calls, petrol storage and useful websites.

Report a fraud or any other criminal activity online

If you have come across a fraud or a rogue trader, you can fill in an online form to report them to the appropriate authorities.

Credit and debt advice

Information and advice about credit cards and how to manage debt, plus general financial advice.

Product safety recalls

Find out that latest news on product recalls and safety notices about products sold in the last few years.

Find an approved trader with the Buy With Confidence scheme

Looking for a reliable local trader? The Buy With Confidence approved businesses list includes only traders who have been thoroughly vetted by Trading Standards.

Stop Cold Callers

About the no cold calling sticker scheme for residents and advice for businesses about the legal obligations of door-to-door sales.

Dealing with and avoiding rogue traders

Information and advice on how to choose a reputable trader and how to setup a 'no cold calling' zone to avoid doorstep callers.

Food advice for consumers

Information and advice about food matters for consumers.

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  • Updated: 09 Apr 2013
  • Andrew Pollard
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