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Consumer information

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Need help with a consumer issue?

Call Citizens Advice consumer service on Tel: 08454 04 05 06. The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. Visit www.adviceguide.org.uk or call the Citizens Advice consumer helpline on 08454 04 05 06. Get clear and practical advice on all kinds of consumer issues from faulty goods to dealing with unsatisfactory services, from guarantees to finding out whether you can cancel a contract for goods or services. Call them now to find the solution to your consumer issue.

 

Scams Awareness Month May 2013

Throughout May 2013 there is particular emphasis on raising awareness of scams and helping those who have been caught up in them. Find out more about how to identify and report scams.

Find an approved trader with the Buy With Confidence scheme

Looking for a reliable local trader? The Buy With Confidence approved businesses list includes only traders who have been thoroughly vetted by Trading Standards.

Consumer news issues and advice

General consumer advice, including letters about bogus windfalls, how to reduce junk mail and unwanted sales and marketing calls, petrol storage and useful websites.

Report a fraud or any other criminal activity online

If you have come across a fraud or a rogue trader, you can fill in an online form to report them to the appropriate authorities.

Credit and debt advice

Information and advice about credit cards and how to manage debt, plus general financial advice.

Product safety recalls

Find out that latest news on product recalls and safety notices about products sold in the last few years.

Stop Cold Callers

About the no cold calling sticker scheme for residents and advice for businesses about the legal obligations of door-to-door sales.

Dealing with and avoiding rogue traders

Information and advice on how to choose a reputable trader and how to setup a 'no cold calling' zone to avoid doorstep callers.

Food advice for consumers

Information and advice about food matters for consumers.

Consumer news for young people

About age restrictions and how to get your money back for poor quality goods.

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  • Updated: 09 Apr 2013
  • Andrew Pollard
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Permalink: http://www.surreycc.gov.uk/?a=183518